REFUND/REFUND POLICY

 

 

 

     U.S. & Canadian Customers

 

• New and unopened merchandise may be returned within 3 days of receipt for an exchange of the merchandise cost only (we are unable to reimburse shipping costs). Items must be returned in unused/unmarked/sellable condition unless approved and validated by The Boom Sauce.

• Items sold as a prepackaged bundle must be returned with all components in unused/unmarked/sellable condition.

• If you received a defective, damaged, or incorrectly shipped item from TheBoomSauce, LLC, please email us (bussinessminded@gmail.com) so that we can fix this for you! We will gladly ship a replacement and assist you with your return.

• Personalized or customized items may not be returned for replacement or refund unless the personalization or item is defective.

• Any return that does not comply with the above policy may be rejected or may be subject to a restocking fee, at our discretion and restricted to a store credit only.  In general, restocking fees start at 20% but may be significantly higher depending on the condition of the return.  

 

 

         Ship Your Return Via U.S. Postal Service To:

 

         Attention: Returns Department,

         The Boom Sauce

         Pobox 805

         North Ft Lauderdale, FL, 33068

O

        Or please contact us @ (1-305-984-4914) or customer.serviice, (ebusinessminded@gmail.com)

       

        When Returning Items

 

•     We recommend insuring your return and certified mailing.

•     Please allow 1-3 weeks for the return to be received and processed. An email confirmation

•     will be sent once we receive your return or exchange.